Adirondack Technical Solutions (ADKtechs) is a fast growing, high-performing IT provider in the Northeast. We’ve been in business forever but have the energy and enthusiasm of a startup. If you like fast-paced and high-adrenaline activities, demand the most from yourself in everything you do, and are ready to work as hard as you play, then you are a good fit for ADKtechs. We want this to be your last place you ever work. Come grow with us at ADKtechs.
Who We Are
Company Benefits
- Health Insurance
- Life Insurance (Employee & Family Options)
- Critical Illness Insurance
- Dental Insurance
- Short/Long Term Disability
- HSA Account
- Vision Insurance
- Accident Insurance Plans
- Legal Services Plans
- Pet Insurance Plans
Specific Instructions
Please send us a great personalized cover letter that really demonstrates who you are and what you think you could add to ADKtechs. Copy-and-paste form letters meet the shredder. Don’t get shredded! This is a special opportunity to give it all you have! Also, don’t forget your resume (we need all those details). Give it your best and good luck!
We check references, professional and personal. If your references wouldn’t refer to you as detail-oriented, dynamic, friendly, “can talk to anyone,” motivated and loyal, you might want to apply somewhere else. Otherwise, send us your references, too.
Please note: We may not currently have any open positions, but we are always accepting rock star resumes to keep on hand.
Oh, and one more thing: Martyrs and salary surfers need not apply. We want this to be the best job you ever have!
Current Openings
Corporate Account Manager
ADKtechs is looking for an energetic and personable Corporate Account Manager to seek targeted sales opportunities within the Albany region.
- Responsible for finding new opportunities and meeting sales quotas.
- Account management of new client base within the region.
- Resolve critical issues with any client relationships.
- Keep up to date on industry related news and technology.
- Maintain technology and selling skills as industry changes.
- Update ConnectWise opportunities and sales funnel daily.
- Develop and maintain relationships with clients and prospects.
- Design and/or present proposals, presentations, and necessary agreements for prospects and clients.
- Attend networking events in an effort to build relationships and define opportunities.
- Attend ADKtechs or third party-sponsored industry, charity, training, or educational events.
- Attend any daily, weekly, and/or monthly meetings with sales team.
- Participate in ongoing strategy meetings.
The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
- Associate’s degree or 2+ years of experience in information technology sales.
- Demonstrated strong written and verbal communication.
- Ability to work 8 hours sitting, speaking on the phone, and using a computer.
- Ability to perform public speaking and presentations on ADKtechs products and services.
- Interpersonal skills, such as telephony skills, communication skills, active listening, and customer care.
- Ability to multi-task and adapt to changes quickly.
- Understanding of support tools, techniques, and how technology is used to provide IT services.
- Self-motivated with the ability to work in a fast moving environment.
- Ability to keep up on necessary ongoing industry related training.
- Travel reasonable distances, have an insured vehicle and a valid NYS driver’s license.
Executive Assistant
ADKtechs is seeking an organized and enthusiastic individual to provide personal administrative support and assistance to executive staff. This is a part-time position.
- Prepare and edit correspondence, communications, presentations and other documents
- File and retrieve documents and reference materials
- Conduct research, collect and analyze data to prepare reports and documents
- Manage and maintain executives’ schedules, appointments and travel arrangements
- Arrange and co-ordinate meetings and events
- Record, transcribe and distribute minutes of meetings
- Monitor, screen, respond to and distribute incoming communications
- Retrieve, prepare and report on financial documents
- Perform basic HR functionalities when needed
- Answer and manage incoming calls
- Receive and interact with incoming visitors
- Liaise with internal staff at all levels
- Interact with external clients
- Coordinate project-based work
- Review operating practices and implement improvements where necessary
- Supervise, coach and train lower level staff
The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
- At least 3 years’ experience providing support at a high level
- Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite
- Knowledge of standard office administrative practices and procedures
- Bachelor’s degree an advantage
- QuickBooks familiarity a plus
- Organizational and planning skills
- Communication skills
- Information gathering and monitoring skills
- Problem analysis and problem-solving skills
- Judgment and decision-making ability
- Initiative
- Confidentiality
- Team member
- Attention to detail and accuracy
- Adaptability
Senior Solutions Architect
The Senior Solutions Architect must be a well-rounded individual who is knowledgeable in Microsoft, Cisco, & VMware technologies and cyber security. This individual works in a quickly changing environment and needs to re-prioritize tasks throughout the day with some guidance or supervision.
- Diagnose and resolve technical hardware and software issues.
- Technical knowledge of virtual infrastructure with VMWare and/or HyperV.
- Supporting and managing Active Directory environment, servers and workstations.
- Strong knowledge of malware remediation, hardware and software installations, upgrades and troubleshooting.
- Proficient with network management and protocol analysis tools.
- Experience with firewalls & routing and switching. Cisco a plus.
- Experience with unified communications. Allworx and Cisco a plus.
- Proven knowledge of layer 2, layer 3 switching, VoIP QoS, SIP, LAN, WAN, and VLAN standards.
The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
- Bachelor’s degree and 5+ years of experience in information technology.
- Demonstrated strong written and verbal communication skills.
- Serve as escalation for Level II Engineers.
- MCSE-2012, CCNP-Security, CCNP-Voice, CEH, CPT, CISSP, NSE.
- Ability to work 8 hours sitting, speaking on the phone and using a computer.
- Travel in state and out-of-state, have insured vehicle and valid NYS driver’s license.
- Ability to fly out of town for multiple days one to two times per quarter.
- Able to handle low voltage electrical work.
- Will need to lift up to 50 lbs.
- Works on multiple projects and meets deadlines and budgets.
- Assists in network planning, integration, configuration and support for integrated network solutions.
- Assists Level III Techs in more complicated, larger projects.
- Provides “on call” service, as needed, on a weekly rotation.
- MCP/MCSA, A+, Network+, CCNA Security, CCNP, CEH and CPT a plus.
Level II Network Engineer
The Level II Network Engineer position serves as the on-site representative of ADKtechs, as well as servicing customers remotely. They must provide warm, friendly, and sincere service to all clients. This individual works in a quickly changing environment and needs to re-prioritize tasks throughout the day with either guidance or supervision.
- Assists in network planning, integration, configuration, and support for integrated network solutions.
- Assists Level III techs in more complicated and larger projects.
- Maintains familiarity with ADKtechs products and services.
- Provides “on call” service, as needed, on a weekly rotation.
- Assists sales team by looking out for sales opportunities based on customer needs.
The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
- Bachelor’s degree and 2+ years of experience in information technology or Associate’s degree and 3+ years of experience in information technology.
- Demonstrates strong written and verbal communication skills.
- Performs Level I and II Help Desk functions, managed services, and proactive tasks.
- Ability to work 8 hours sitting, speaking on the phone, and using a computer.
- Travel reasonable distances, have an insured vehicle and a valid NYS driver’s license.
- Able to handle low voltage electrical work.
- Will need to lift up to 50 lbs.
- Works on multiple projects and meets deadlines and budgets.
- Assists in network planning, integration, configuration and support for integrated network solutions.
- Assists Level III Techs in more complicated, larger projects.
- Provides “on call” service, as needed, on a weekly rotation.
- MCP/MCSA, A+, Network+, CCNA Security, CCNP, CEH and CPT a plus.
Level I Help Desk Engineer
The Level I Help Desk position will be the first line of defense in resolving our customers’ issues. They will be responsible for taking phone calls and escalating to the next level, if needed. They must provide warm, friendly, and sincere service to all clients. This individual works in a quickly changing environment and needs to re-prioritize tasks throughout the day with guidance or supervision.
- Diagnoses and resolves technical hardware and software issues.
- Technical knowledge or understanding of virtual infrastructure with VMWare and/or HyperV.
- Supports and manages Active Directory environment, servers and workstations.
- Strong knowledge of malware remediation, hardware and software installations, upgrades, and troubleshooting.
- Network cabling experience a plus.
The above is intended to describe the general content of and the requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
- Associate’s degree or equivalent experience in Information Technology.
- Demonstrates strong written and verbal communication skills.
- Performs Level I Help Desk functions, managed services, and proactive tasks.
- MCP, A+, Network +, CENT/CCNA, Security+.
- Ability to work 8 hours sitting, speaking on the phone, and using a computer.
- Organizes and escalates Help Desk tickets in a timely fashion.
- Scheduling and organizational skills are required.
- Able to handling low voltage electrical work.
- Will need to lift up to 50 lbs.
- Provides “on call” service, as needed, on a weekly rotation.