The infographic below shows actual numbers from our current work queues. Our goal is to solve your IT problems right the very first time and as you can see, these digits have a lot to say.
The Numbers: Explained
On average, it only takes us 9.6 days to complete a mini-project. From quoting and acceptance, to order and receipt, & final installation and completion.
Interested in purchasing in from ADKtechs? We typically can get a quote over to you in 25.15 hours – including the time it takes to reach out to our vendors to make sure you’re getting the best price available.
When you call in with a problem, you can usually expect a resolution in only 10.76 hours.
Managed Services Tickets
If you’re one of our managed services clients, we’ve cut your solution time nearly in half. Our proactive approach allows us to resolve your tickets in 6.25 hours. That’s less than 1 business day!
Dissatisfied with your current IT provider and thinking about making the switch to ADKtechs? Here are even more reasons why we’re your best bet:
- We’re open 12 hours a day with 24/7/365 emergency support
- You won’t find yourself locked into a contract. In fact, we think you’ll love us so much that if you’re unhappy with us within the first 90 days, it won’t cost you a thing!
- We do a quality job 100% of the time. We don’t try to lure you in and then leave you hanging.